Keys to Conflict Management Retreat
Facilitator: Benita A. Esposito, MA
Which describes you the best? (1) You hold your tongue to keep the peace, and people walk on you. (2) You get angry easily, loose your temper and say things you wish you had not. (3) You swing between avoiding conflict and losing patience when the tension gets too high.
All 3 of these coping patterns can have devastating consequences such as: • Losing a job • Damaged Personal Relationships or Divorce • High blood pressure or other stress-related illness • Sleep deprivation • Anxiety or depression • Injured business relationships and loss of revenue • Increased alcohol use or addictive behavior • Weight gain or weight loss • Car accidents or other accidents
~ Enroll now to receive the Early Bird Rate. See below. ~
Unresolved conflict costs us all a lot of money and emotional suffering. The average divorce costs $15,000. Corporate exit interviews reveal that chronic unresolved conflict is a decisive factor in at least 50% of all skilled employee departures. Conflict also accounts for up to 90% of involuntary departures, excluding staff reductions due to downsizing and restructuring. A Raytheon Corporation study determined that the cost of replacing a skilled employee was 150% of the employee’s annual compensation. The results of these studies and the current pervasiveness of the problem suggest that unmanaged employee conflict is perhaps the largest reducible cost in organizations today — and probably the least recognized.
Are any of these happening at home or work?
• People withdraw, with-hold information or stop communicating.
• People complain and blame others for problems.
• Bullying, backstabbing, gossip or cliques.
• Lies by omission or commission.
• Someone is a scapegoat.
• People are reluctant to work with others; they don’t want to cooperate.
• People make agreements and do not keep them—passive aggressive behavior.
• You lose good people because of interpersonal conflicts.
• Employees file lawsuits or grievances.
You can help stop the cycle of pain in your life and at your place of work. Join us for this retreat! Bring your friends, family and business colleagues.
Enrollment is limited to the first 12 people. We will create a waiting list. Register now to make sure you have a seat.
You will learn how to … (1) Listen with empathy so others will know you care and will respect you. (2) Speak from your heart and take a stand so you do not get run over. (3) Negotiate to win-win with mutual respect.
This will be an experiential retreat so you can really integrate the skills. Reading a book is great, talking about it is wonderful, but you need to practice (a lot!) if you really want to be able to use the skills in the heat of the moment.
Do you want to learn more about how Benita coaches? Read these articles:
How to Enhance Marital Intimacy and Eliminate Pain
12 Keys to Conflict Management
Attraction and Repulsion: Windows into the Authentic Self
Date: Saturday, November 22, 2008. 10am-7pm
Tuition:
$200 postmarked before September 1.
$225 postmarked before October 1.
$250 postmarked before November 1.
$275 after November 1.
Location: Overlooking the lake and mountains in Young Harris, Georgia.
Two ways to register: (1) Pay with your credit card at PayPal.com. Please email me if you need instructions. Or (2) Pay with a check made to “The Esposito Institute, Inc.” P. O. Box 1074, Young Harris, GA 30582. Please email Benita@EspositoInstitute.com to say you mailed your check.
Affiliate Program: Refer a new client. You and your friend will each receive $25 off.